At Kaar, we want you to be happy with your purchase. If you receive a product that is damaged, defective, or the wrong item, you may request an exchange.
Exchange Eligibility
To be eligible for an exchange:
- The product must be unused and in its original condition.
- The product must be returned with its original packaging and tags.
- Exchange requests must be made within 7 days of receiving the order.
- The product should not be damaged, washed, worn, or altered.
Non-Exchangeable Items
Products that have been used, washed, damaged, or altered by the customer cannot be exchanged.
Damaged or Wrong Product
If you receive a damaged, defective, or wrong product, please contact us within 7 days of receiving your order. Please share your order number and clear pictures/videos of the product.
Exchange Process
Once we receive your request, our team will review it. If your request is approved, we will guide you through the exchange process.
Exchange is subject to product availability.
Exchange Delivery Charges
If the product is damaged, defective, or sent incorrectly by Kaar, we will cover the exchange delivery charges.
For other exchange requests, delivery charges may apply.
Contact Us
For exchange-related questions, please contact us:
Kaar
Website: www.Kaar.pk
Email: thekaarofficial@gmail.com
Phone: 03390114769 / 03338745378